You might try this the next time a patron wants to print a pdf file or a pdf file locks up a printer.
Ron Disbrow
Martin County Library System
Stuart, Florida
Experience is a wonderful thing. It enables you to recognize a mistake when you make it again.
Subject: pdf printing and excessively long names
It is common (I don’t know why) for on line .pdf documents to have excessively long names. With Envisionware our patrons are not able to print them out. If a .pdf does get sent to the printer (with an excessively long name) it will traditionally be a blank page with gobbledygook lining one side of the page.
Our work around:
Have patron save the .pdf to the desktop.
Rename file to shorter name.pdf.
Send .pdf to the printer.
This works every time I’ve tried.
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